The relocation playbook

Moving to Phuket? Don't sign anything yet.

We've helped families avoid the three deposit traps, two visa mistakes and one rental contract that everyone makes their first month. Here's what matters, in plain English.

30-day checklist

Your move-in month, day by day.

  1. Day −30Decide on visa path (DTV / LTR / ED-via-school). Start visa paperwork.
  2. Day −25Apply to schools (admission deadlines vary, UWC is April 15).
  3. Day −21Pets: your 90-day import clock (microchip → rabies, then the wait) should already be running — start it earlier, see the pet timeline.
  4. Day −14Apply for the pet import permit (60-day validity) and book the cargo flight.
  5. Day −10Quiz with ZEN. Get 5-villa shortlist via WhatsApp.
  6. Day −5Online video tour 2-3 villas. Pick top 2.
  7. Day −2Sign contract, transfer deposit (ZEN-mediated).
  8. Day 0Land. Animal Quarantine inspection (same-day release if papers are right).
  9. Day +1Move in. Helper hand-over. Wi-Fi check.
  10. Day +7School start. Bank account opening.
  11. Day +3090-day immigration report. We send a reminder.

Real stories

Families who actually did this. In their own words.

Thank you so much to Ruslan and the entire team for helping me find a great villa and assisting me throughout the rental process. Highly recommend!

Ales Ulishchenko

Google review · Sep 2026

We had such a great experience with Zen Real Property and especially with our agent Nattaya! She was incredibly helpful and patient, showed us different houses, found options that matched exactly what we were looking for, and helped us with everything along the way.

Svetlana Ulishchenko

Google review · Sep 2026

A very reputable agency! Thank you to Sandy for her help and professionalism in our search. I highly recommend them!

Sonia Relizani

Google review · Aug 2026

I highly recommend this company, and especially Nattaya. She guided and supported us throughout the entire process. She is incredibly kind and approachable, and explains everything in great detail. In short, she is the best real estate agent I have ever worked with.

Mohamed Amine Adbib

Google review · Aug 2026

The Best Place To Find Best Price and Good Service

Peter Cakebread

Google review · Jul 2026

My boyfriend and I have had the pleasure to work with Nattaya after we sent a long-term rental inquiry on Zen Property’s website in March. We visited a few houses with Nattaya, and she was able to find us a very good option within one week time, which short listed among our top choices during final decision time.…

Helen Xu

Google review · Apr 2026

We had a very good experience with Nattaya with finding the appropriate object for our family. She is very friendly, professional, committed and still at hand also after the move in process. Highly recommended!

Thomas Wehrle

Google review · Apr 2026

Read all 24 reviews on Google

Quick wins

Things people miss in their first 30 days.

  • 90-day immigration report — fine ฿2,000 if missed.
  • International driving license valid 90 days — switch to Thai.
  • Rental contract Thai-language version is mandatory for disputes.
  • Pet import filing: 90-day countdown, miss it and the dog stays.
  • Most international schools don't accept January joins (IB constraint).
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